IT AMC & Annual Maintenance Support
An Annual Maintenance Contract is the difference between waiting days for a repair and getting a technician on-site the same day. We provide AMC coverage for desktops, laptops, printers, servers, networking equipment, CCTV systems, and attendance devices -- across Pune and Sangamner.
What Our AMC Plans Include
Scheduled Preventive Maintenance
Regular visits to clean, inspect, and service your hardware. Dust kills hard drives, fans clog, thermal paste dries out. Scheduled maintenance catches problems before they cause failures.
Breakdown Support & Repairs
When something stops working, you call us. AMC clients get priority response. Our technicians carry common replacement parts to resolve problems in a single visit.
Remote Support
Not every problem requires a site visit. We provide remote desktop support for software issues, network configuration, and troubleshooting that can be resolved without physical access.
AMC vs. Pay-Per-Repair
If your business has more than 10 computers, or if IT downtime directly costs you revenue, an AMC pays for itself.
| Factor | AMC | Pay-Per-Repair |
|---|---|---|
| Response time | Priority -- same-day or next-day | Depends on availability |
| Cost | Fixed annual, budgetable | Unpredictable per-visit bills |
| Preventive care | Scheduled visits included | None -- call only when broken |
| Technician | Same team, knows your setup | Different each time |
| Downtime | Minimized through proactive care | Longer -- more failures |
AMC Service Levels
Standard AMC
Quarterly preventive visits. Breakdown response within 24-48 business hours. Remote support during business hours. Covers desktops, laptops, printers.
Comprehensive AMC
Monthly preventive visits. Breakdown response within 4-8 business hours. Extended-hours remote support. Covers all hardware including servers, network equipment, CCTV, and attendance devices. Includes annual hardware audit.
Custom AMC
For specific requirements -- different response times for different hardware, weekend coverage, or multi-location support. We build the contract around what your business actually needs.
Who Needs IT AMC
10+ Computer Businesses
No In-House IT Staff
Schools & Colleges
Our Hardware Clients
Stop Paying Per Repair -- Start Preventing Problems
Available in Pune & Sangamner